Busy, busy, busy

My hotel has been sold out this whole last week and it has been good for business! I used to come in to work hoping that we would be at 60% or lower so I wouldn't have much work to do for the day, but now I come in hoping that we are sold out.  It's funny how this little hotel is growing on me.  I am starting to take more care and responsibility for not only my own department but for the hotel as a whole. 

This week was a short week for me as I went home to Albuquerque for my father's birthday! It was a good week for catch up work for me and it also allowed me to dive further into the projects that I have begun. This was my first week to try my luck at the schedule for the next week.  When I was at the front desk I was in charge of the schedule for about 9 months so I thought that this schedule would be a piece of cake.  I was wrong though! There are different factors when scheduling for the restaurant then there are for the front desk.  For example, even though the hotel might be sold out with 130 check-ins, there may be 3 or 4 different groups with catered dinners and therefore the restaurant can miss out on that business and be slow.  It is also spring break this week and I had to juggle all of the time off requests but still ensure that there was adequate staffing. It took me a couple of tries, but I finally put together a good schedule and was pretty proud of the work I had completed. 

Disclaimer: The purpose of this blog is to document a college internship experience. Content published on this blog represents the author’s ideas, opinions, and experience. This does not necessarily represent the views of the internship organization.